Login to with your email addressĬlick on your initials on the top right corner and select VIEW ACCOUNTĬlick on ADD METHOD and choose the dropdown and select APP PASSWORD and select ADDĮnter whatever you want for the app password name and then click NEXTĬopy the Password listed there and enter that when Outlook asks for your password (and make sure to select REMEMBER PASSWORD) How to fix the Outlook couldn’t set up your account error
The other issue could be that you have an old version of Outlook that doesn’t support 2-factor authentication and wants an APP PASSWORD If you have two-factor authentication and you get this message when trying to set up your office 365 email account within outlook then here is the fix ( it is likely a stored password or app password issue)įirst off, the reason this happens is that Outlook likely has your password stored in credential manager, and when you try to set up your outlook profile, it is supplying your stored credentials rather than letting you type them in. CAN’T SETUP OFFICE 365 ON OUTLOOK WITH 2 FACTOR AUTHENTICATION TURNED ON – SOMETHING WENT WRONG AND OUTLOOK COULDN’T SET UP YOUR ACCOUNT
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