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If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. The firmware number shown is 4.0.13 which is the latest update from Dell. Device Manager shows a yellow triangle with an exclamation mark in it next to firmware version (indicating it needs updating). Windows will attempt to reinstall the driver. Dell Inspirion 15-3552 laptop calling for restart to install firmware update although latest update is already installed. Right-click (or press and hold) the name of the device, and then select Uninstall. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions. Select Search automatically for updated driver software. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. In the search box on the taskbar, enter device manager, then select Device Manager. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how: Before you beginĭriver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. If you are having problems with Windows Update, you might see if any of the links at Update Windows can help you out first. Custom Instructions for R152277.exe: Downloading:Step 1: Download the self-extractable file R152277.exe from the Dell Support Website and save it to your hard drive. Note: The best and safest way to get driver updates in Windows is always through Windows Update. This firmware fixes two defects: - fax received but not printing - fax default settings lost after entering power save mode.
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